Wall finished after rising damp treatment and salt-retardant replastering

Damp proofing in Surrey

Damp proofingin Surreydiagnosed and guaranteed

From riverside properties near the Thames to Victorian villas and 1930s suburbs, Surrey damp has clear causes. Free survey, written fixed price, and ten-year guarantees on damp treatment.

Free survey across north Surrey and the Thames corridor · Sovereign & Wykamol approved · 10-year QANW insurance-backed guarantee

10 years

Company workmanship guarantee on damp treatment

10 years

QANW insurance-backed guarantee

£0

Survey, diagnosis and fixed-price quotation in Surrey

£2m

Public liability insurance held

Local coverage

Covering north Surrey and the Thames corridor

Our Surrey work is concentrated in the north of the county and along the Thames: Richmond, Twickenham, Kingston, Surbiton, Staines, Sunbury, Walton, Weybridge, Esher, Egham and Chertsey, reached readily from our Harrow base.

The housing mix here is heavily Victorian, Edwardian and interwar: bay-fronted terraces and villas, substantial detached and semi-detached houses, riverside cottages and a large number of period properties converted into flats. Many of the older houses have cellars, and a good proportion of the riverside stock sits on low ground.

The Thames and its flood plain are the defining local factor. Along the river corridor the water table can be high and flood-prone pockets are well known, especially around Staines, Egham, Chertsey, Sunbury and parts of Walton. That raises the risk of below-ground water entering cellars, garages and lower-ground rooms.

Surveys are free anywhere we cover, with calls taken Monday to Friday 8am to 8pm and Saturday 8am to 1pm so that appointments can be fitted around work.

Areas we cover within Surrey

  • Richmond
  • Twickenham
  • Kingston upon Thames
  • Staines-upon-Thames
  • Sunbury
  • Walton-on-Thames
  • Esher
  • Weybridge
  • Surbiton
  • Egham
  • Chertsey
  • Ashford

Property types we work on

Victorian and Edwardian terraces and villas, riverside cottages, interwar semis and detached homes, and period conversions.

Common Surrey requests

Wet cellars and lower-ground rooms near the river, rising damp in solid ground-floor walls, and penetrating damp through render and pointing.

Riverside and flood-plain work

Where groundwater is high, we specify accredited waterproofing designed for water under pressure rather than surface coatings.

When you can reach us

  • Monday8am – 8pm
  • Tuesday8am – 8pm
  • Wednesday8am – 8pm
  • Thursday8am – 8pm
  • Friday8am – 8pm
  • Saturday8am – 1pm
  • SundayClosed

Services in Surrey

Every service available across Surrey

Rising damp treatment in progress to a ground-floor wall

Rising damp treatment

A failed damp proof course is diagnosed, treated with an accredited Sovereign or Wykamol system and replastered to a decoration-ready finish, priced as a fixed sum before any work starts, and guaranteed for ten years.

Rising damp treatment in Surrey
Penetrating damp staining on an internal wall surface

Penetrating damp treatment

Damp that worsens after rain is coming in from somewhere. We find the route: pointing, render, sills, gutters or roof detail; correct it, then repair the wall inside. Free survey, fixed price, no guesswork.

Penetrating damp treatment in Surrey
Moisture meter being used against a tiled wall during a damp survey

Damp surveys & diagnosis

Find out exactly what is causing the damp, what it takes to fix it, and what it costs, in writing, at a fixed price, with no charge for the visit and no obligation to proceed.

Damp surveys & diagnosis in Surrey
Waterproof tanking coat applied over brickwork with damp proof render below

Structural waterproofing & tanking

Below-ground rooms need a waterproofing system, not a coat of damp-seal paint. Membrane and cementitious tanking specified to suit the structure, installed as an approved Sovereign and Wykamol contractor, with a free survey and a fixed price.

Structural waterproofing & tanking in Surrey
Flat plastered walls ready for decoration

Plastering

The replaster is half of any damp repair. We remove contaminated plaster, apply the specified salt-retardant system and leave a flat, decoration-ready finish, as part of a fixed price, by the same contractor that treated the wall.

Plastering in Surrey
Newly rendered external wall

Rendering

Cracked, hollow or blown render holds water against your masonry. We identify why it failed, repair or renew it with a system suited to the substrate, and fix the damp it was causing inside.

Rendering in Surrey
Brickwork and mortar joints being assessed for repointing

Brickworks & repointing

Open joints and spalled brick faces are the most common route for penetrating damp. We cut out properly, repoint in a mortar matched to your brick, and replace masonry that has broken down.

Brickworks & repointing in Surrey
Cracked brickwork with an open vertical joint, suitable for brick stitching

Brick stitching

Helical stainless bars bonded into the bed joints tie cracked brickwork back into one structure, a repair carried out from the outside, without rebuilding the wall, and finished so the crack disappears.

Brick stitching in Surrey
Decorating and general building work in progress in a prepared room

General building

Damp repairs rarely stop at the damp. We carry out the associated building work: masonry, render, plaster, joinery repairs and making good, so the job finishes with one contractor accountable for all of it.

General building in Surrey
Room part way through small refurbishment and remedial works

Small refurbishment & remedial works

Treatment stops the damp; remedial work makes the room liveable again. Plaster, joinery, floors, decoration preparation and making good, completed by the contractor that did the specialist work, at a fixed price.

Small refurbishment & remedial works in Surrey

Why choose us

Why Surrey homeowners use Charge Building Services

Waterproofing, not just damp proofing

Near the Thames the issue is often below-ground water. We design and install accredited tanking and cavity drain membrane systems for that condition.

Free survey and clear diagnosis

Every job starts with a free survey that separates rising damp, penetrating damp, groundwater and condensation.

Two ten-year guarantees

10-year company workmanship guarantee plus a separate 10-year QANW insurance-backed guarantee on damp treatment.

Approved Sovereign & Wykamol contractor

Accredited systems installed to the manufacturer's specification on every treatment.

Period property handled properly

Soft brick, lime mortar and rendered elevations repaired with compatible materials so the wall can still shed moisture.

Fixed price and £2m cover

Written fixed-price quotation, 50% deposit and 50% on completion by bank transfer, £2,000,000 public liability insurance held.

Local damp problems

What causes damp in Surrey homes

Two local factors dominate: proximity to the Thames and the age of the housing. Along the river corridor the water table can sit high, so any below-ground space is working against groundwater rather than just dampness, and periodic flooding leaves structures saturated for long periods.

Away from the river it is the familiar pattern of older construction, solid nine-inch walls, slate and bitumen damp proof courses at the end of their lives, and ground levels raised by decades of paving and landscaping.

High water table near the Thames

Cellars, garages and lower-ground rooms in Staines, Egham, Chertsey, Sunbury and Walton take water under pressure and need structural waterproofing.

Flood-affected structures

Properties in flood-prone pockets hold moisture in masonry and plaster long after water recedes, often leaving salt contamination behind.

Failed period damp proof courses

Victorian and Edwardian terraces and villas show tide marks, salting and blown plaster where slate or bitumen DPCs have broken down.

Raised patios and landscaping

Terraces, paths and planted borders built above DPC level bridge the barrier and let ground moisture into the wall.

Failed render and pointing

Cracked render and eroded joints on exposed elevations admit driven rain, producing damp that follows the weather.

Condensation in conversions

Period houses split into flats with new bathrooms and limited ventilation produce mould that is regularly misread as rising damp.

Our process

The same five steps on every job in Surrey

01

Free survey and diagnosis

We inspect the property, identify the actual cause of the damp and explain it in plain terms. No charge, no obligation.

02

Fixed-price written quotation

A clear fixed price for the specified works, built around your property, never a day rate.

03

Works carried out

Accredited Sovereign and Wykamol systems installed, walls replastered and the area made good. 50% deposit, 50% on completion by bank transfer.

04

Verification and making good

Treatment checked for continuity, plaster left flat and decoration-ready, and the area cleaned down.

05

Guarantees issued

A 10-year company workmanship guarantee plus a 10-year QANW insurance-backed guarantee on damp treatment.

In detail

Damp proofing across Surrey in detail

Basements and lower-ground rooms near the Thames

Where the water table is high, a cellar or lower-ground room is dealing with hydrostatic pressure, and only a properly designed waterproofing system will keep it dry. That means either cementitious tanking bonded to sound masonry to act as a barrier, or a cavity drain membrane system that accepts water and manages it to a perimeter drainage channel and then to a sump and pump.

Along the river, pumped discharge is often unavoidable because gravity drainage is not available at the required level. Where that is the case the pump is sized for the volume the space actually takes, and we discuss maintenance and the consequences of power loss honestly rather than glossing over them.

Junctions, penetrations and floor-to-wall returns are the failure points in every basement system, so those details are installed as part of the accredited specification. Damp-sealing paint is not a substitute.

Rising damp in Surrey period property

In Victorian and Edwardian terraces and villas, the classic pattern is a tide mark at a fairly even height with salt bloom, hollow plaster and soft skirting backs. Where the survey confirms a failed or missing damp proof course, we inject a new chemical DPC using an accredited Sovereign or Wykamol system, remove the contaminated plaster and replaster with a salt-retardant system.

Before that we check for bridging, raised terraces, paths, render carried past the DPC, or rubble in a cavity, because on landscaped Surrey plots that is a frequent finding and a smaller, cheaper job to put right.

After flooding: drying, salts and replastering

Property that has taken flood water holds moisture deep in masonry and plaster, and the water usually leaves salts behind. Replastering too early locks moisture in and the new finish fails.

The sequence that works is removing contaminated plaster, allowing the structure to dry, then replastering with a salt-retardant system and making good. We set that out at survey so expectations about timescales are realistic.

Penetrating damp, render and masonry repairs

Where damp follows heavy rain, the cause is on the outside: eroded pointing, cracked or debonded render, defective sills, perished sealant at openings, or rainwater goods discharging onto the wall.

We repoint in mixes suited to the masonry, repair or renew render, replace spalled brick, reinstate drip details and correct gutters and downpipes. Where movement has cracked the wall, helical brick stitching restores it and closes the water path.

Coverage across Surrey and beyond

Our Surrey coverage focuses on the north of the county and the Thames corridor, and we also work across London and West London, Middlesex and Harrow, Brent, Watford, Slough, Buckinghamshire and High Wycombe.

Calls are answered Monday to Friday 8am to 8pm and Saturday 8am to 1pm, and surveys tied to a sale, remortgage or tenancy are prioritised where we can.

Questions

Damp proofing in Surrey, common questions

Which parts of Surrey do you cover?

Mainly north Surrey and the Thames corridor: Richmond, Twickenham, Kingston, Surbiton, Staines, Sunbury, Walton-on-Thames, Weybridge, Esher, Egham, Chertsey and Ashford.

How quickly can you reach a property in Surrey?

North Surrey is a straightforward run from Harrow. Calls are taken Monday to Friday 8am to 8pm and Saturday 8am to 1pm and surveys are booked around your availability.

What does damp proofing cost in Surrey?

It depends on the work; a wall treatment and replaster is very different from a basement waterproofing system. The survey, diagnosis and written fixed price are free.

Do you offer urgent attendance in Surrey?

Active water ingress is prioritised for survey within our working hours of Monday to Friday 8am to 8pm and Saturday 8am to 1pm.

My cellar near the river is wet; can it be made dry?

Usually yes, with a properly designed system: cementitious tanking or a cavity drain membrane with perimeter drainage and, where gravity discharge is not possible, a sump and pump.

Can you replaster after a flood?

Yes, but only once the structure has dried sufficiently and contaminated plaster has been removed, otherwise the new finish fails. We explain the sequence at survey.

Is the work guaranteed?

Damp treatment carries a 10-year company workmanship guarantee plus a separate 10-year QANW insurance-backed guarantee. Building works carry a 6-month workmanship guarantee.

Do you work on flats and period conversions?

Yes. Where an external defect is the freeholder's or managing agent's responsibility, we will tell you at survey.

Are you insured?

Public liability insurance is held to £2,000,000.

Is the survey free in Surrey?

Yes: survey, diagnosis and written fixed-price quotation, with no obligation to proceed.

Free survey

Free damp survey across north Surrey

Send the postcode and tell us what you are dealing with, including whether any below-ground space is involved. We will survey it and give you a written fixed price.

  • Free survey, diagnosis and written fixed-price quotation in Surrey
  • 10-year company workmanship guarantee on damp treatment
  • 10-year QANW insurance-backed guarantee
  • Sovereign & Wykamol approved contractor
  • £2,000,000 public liability insurance
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